Gallery Policies
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Methods of Payment

All payments must be in U.S. dollars, drawn on U.S. banks. We accept MasterCard, Visa, American Express and Discover Card online.

We also accept personal checks and will ship merchandise when your check clears.

Time payments can be arranged on larger purchases. Please call us to discuss your needs.

We are based in Delaware and do not charge sales tax.

​Conditions of Sale

All items offered online are subject to prior sale. We strive to keep the gallery’s online inventory current but occasionally pieces sell out between website updates. Please contact us to confirm availability, particularly with one-of-a-kind handmade art and fine craft.

Prices on the website cannot be guaranteed due to the nature of the art business. It is rare for a price to change but possible. We will notify you if a price has changed.

All items are guaranteed to be as described. If you have concerns or questions please contact us.

Full payment is required at time of sale. Time payments, when needed, can be arranged. All sales of original paintings by Ellen Rice and artisan works on consignment are final.


Shipping Information

Shipping charges are due on all shipped orders. Shipping quotes on your purchases are available by calling us at (302) 539-3405 or by e-mail at ellenrice@mchsi.com. If you have paid with a personal check your purchase will not be shipped until your check is cleared, so it will take longer to arrive (Read “Methods of Payment” above for more information). If you need your purchase to reach you faster we can accommodate your needs. Please call or e-mail us with your instructions.
 
Shipping charges are not refundable when items are returned. All purchases are fully insured. Framed pieces are professionally packaged by the shipping company. If any items arrive damaged save all shipping materials and contact us immediately. We will instruct you on how to proceed. If you are present when an obviously damaged package is delivered please request the shipper to formally note the damage.

International Orders and Shipping

Call for a shipping price quote on all international orders. Paying legally requisite customs charges is the responsibility of the customer.

​Privacy Statement
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Ellen Rice Associates, LLC, is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Your name, your purchases and any and all information regarding our relationship is strictly confidential. If you need any further assurance of this commitment please call.
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